Returns & Exchanges

At I.AM.GIA, we want you to be completely satisfied with your purchase. If your order isn't quite right, you can return your items for a store credit or exchange within 30 days of the delivery date.

Return Process

  • 1.
    Initiate Your Return

    Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Ensure items are in their original condition, unworn, with all tags attached, and safely pack them in the original shipping bag.

  • 3.
    Attach Shipping Label

    Download and print your prepaid shipping label from the portal and securely attach it to the outside of your return package.

  • 4.
    Drop Off and Track

    Drop your package at any authorized postal location and keep your tracking receipt to monitor the progress of your return to our warehouse.